IT companies are much more cognizant of the prerequisite to innovate and deliver resources that drive add-on business, and they need to travel at the speed of business, not the speed of outdated IT. Hence NOC engineer is no less important in the IT field.
A NOC (network operation center) engineer is an expert who primarily screens large computer networks and server for hitches from a centralized location or through satellite. They analyze the problems, implement the troubleshooting, incident reaction on the system and communicate with field technician for a better resolution to meet the business goals or objectives.
The core of NOC Engineer: Their responsibilities are wide. The expertise needed for a NOC or Network Operations Center includes network administration, Network Support, management, switching, and routing.
Challenges Faced by Network Operation Engineer:
It is due to the difficulties involved with existing system networks and services, particularly in light of the acceptance of cloud setup and SaaS-based solutions, there are many challenges that network operations face.
Following are the critical challenges faced by the NOC Engineer:
Deficiency of coordination across departments
Due to changes in the networking technology, certain teams of the business absorbs the concept at a slower pace. Hence the documentation is typically not up-to-date for fixing issues
Resolving the issues is time-consuming due to network complexity
Root cause analysis should be done for the problems for better future implementation